Frequently Asked Questions
FAQ
How much does a custom song cost?
Every fully custom, studio-recorded song is $179 AUD. That includes original lyrics, and professional production — all based entirely on your story. We run sales from time to time so make sure you check back frequently!
How do I tell you about my person?
After you place your order, you’ll receive an email with a link to your private customer portal.
Inside, you can share everything — names, memories, inside jokes, milestones, and all the little details that make them who they are.
Don’t stress about making it perfect — the more natural and real your answers are, the better we can turn it into something meaningful.
How long will it take to receive my song?
Most songs are delivered within 5 days, including your preview stage.
How will I get my song once it’s finished?
You’ll receive access through your private portal, where you can listen to your preview and download your final song once approved.
Can I preview my song before buying?
Yes — every song includes a 30–60 second audio preview.
Once your song is created, you’ll be able to listen inside your portal before the full version is delivered.
If the preview is not right, you can request a revision or a full refund.
What’s the difference between Lyric Review and the preview?
The preview is included with every order.
You’ll receive a 30–60 second audio preview of your finished song before the full version is delivered. If it’s not right, you can request a revision or a refund.
Lyric Review is an optional add-on.
It lets you see and request changes to your lyrics before the song is produced.
How much of the song do I hear first?
You’ll receive a 30–60 second preview — enough to know if the tone, lyrics, and feel are right before the full song is delivered.
What if I want to change something in the song?
If something doesn’t feel right when you hear your 30-60 second preview, you can request a revision or a full refund.
If you’d like to review or edit lyrics before production begins, you can add Lyric Review at checkout.
Can I request changes after I receive the full song?
Once you approve your preview, your full song is considered final. If something feels off, just let us know before accepting your preview.
Do you have Social Media?
We do, you can find us on Facebook at Verse Things First and on Instagram @versethingsfirst
Can I send in more details after I’ve already placed my order?
Our artists usually begin working on your song straight away, so we can’t always guarantee changes after your order is submitted.
That said, you’re absolutely welcome to email us with any extra details — if we haven’t started yet, we’ll do our best to include them.
If we need anything further, we’ll always reach out to you.
And if you’ve selected the Lyric Review add-on, you’ll have the chance to request changes before your song is recorded.
What music styles can I choose from?
We offer a range of styles, including: Acoustic Pop, Country, Punk, R&B, Rock, and Indie / Folk. You’ll be able to choose your vibe and mood when you order.
Can I request a specific artist or voice?
Because every song is created from scratch, we don’t offer direct artist selection.
You’re welcome to request a male or female vocal, or share the style or vibe you love (for example: acoustic, pop, emotional, upbeat).
If you’ve heard a sample on our site that you like, feel free to mention it — we’ll do our best to capture a similar feel.
How long are the songs?
Our songs typically run between 2.5 to 4 minutes. They’re structured like radio-ready tracks with verses, choruses, and a bridge — designed to sound like something you’d hear on your favourite playlist.
How are the songs created?
Every song starts with your story, but what happens next is where we’re different.
Once you submit your details, we don’t just plug it into a template. We go through everything you’ve shared and carefully shape it into lyrics that feel natural, specific, and true to your relationship. We look for the moments that matter most, the way you speak about each other, and the little details that make it feel real.
If something feels unclear or we know there’s more depth to uncover, we’ll reach out. Getting the story right always comes first.
From there, we bring the song to life using professional song production software. This allows us to craft the melody, structure, and vocal in a way that fits your story, rather than forcing your story to fit a pre-made song.
We guide the tone, pacing, and delivery of the voice, choosing from a range of vocal personas we’ve developed over time, each selected intentionally based on what will feel most authentic for your situation.
Before anything is sent to you, your song is reviewed and refined to make sure the lyrics flow naturally, the details are accurate, and everything feels right.
The end result isn’t just a song. It’s your story, told in a way that feels like it was always meant to exist.
How is Verse Things First Different?
You might see other services offering custom songs in minutes at a lower price. The difference comes down to how much care goes into the process.
We’ve seen examples where important details are missed or misinterpreted, like meaningful references being turned into something completely different, or names and words being pronounced incorrectly. Those small things can take away from what should be a really special moment.
We take a different approach.
Every song is shaped by a real person who takes the time to understand your story, refine the lyrics, and make sure the details are right. We review every song before it’s sent, and if something doesn’t feel right, we fix it.
Our songs are typically between 2.5 to 4 minutes, but we don’t force your story to fit a timeframe. If it needs more space to be told properly, we’ll make it longer. What matters most is that it feels complete and true to you.
That extra care is what turns a song into something that actually means something, not just something that sounds nice.
If you’re after something quick and generic, there are cheaper options out there. If you’re looking for something personal, thoughtful, and made to be felt, that’s where we come in.
Can I cancel my order?
If we haven’t started working on your song yet, you’re welcome to cancel and get a full refund. Just contact us as soon as possible — we start fast!
What can I do with my custom song?
You’re free to share it with friends and family or use it for personal occasions. Just no commercial use (like ads or resale) — it’s made for you, not the charts.
Can you turn my own lyrics into a song?
Definitely! Just include any lyrics or lines you’ve written in your submission, and we’ll do our best to blend them into the finished song.
Are your prices in Australian Dollars?
Our store will automatically update the price for your region but yes, as we're an Australian Business our default prices are in Australian Dollary-doos.
Do your Gift Cards Expire?
Gift Cards are valid for 3 years from date of purchase